How to Use Technology to Address Higher Education Accessibility

Technology has an essential role to play in addressing higher education accessibility. Software tools like Databee’s Student Assist can drastically improve the ability of universities and higher education institutions to support students with unique support needs and barriers to study. These tools help by streamlining accessibility services and better empowering accessibility advisors and campus support staff.

However, the right approach is needed in order to make a meaningful impact. Technology cannot simply be expected to solve accessibility issues on its own. It must instead work in tandem with appropriate accessibility initiatives facilitated by dedicated teams who have the resources and knowledge to support students and improve their learning experience.

Limitations of Technology

Institutions shouldn’t make the mistake of relying too heavily on technology. Some observers believe that one day, we’ll be able to build digital tools that make all content accessible at the touch of a button. While that magic button may one day exist, for the time being, human intervention needs to be a key factor in accessibility initiatives. 

This is largely due to the diverse needs of students and just how many things fall under the broad scope of accessibility initiatives. Human knowledge and experience cannot be supplemented in most cases when it comes to accessibility. Nor can direct support and interaction from dedicated staff members. Even if the magic button one day exists, it may not necessarily be the right solution by itself. 

Where Technology Can Help

Most digital tools that are currently available are better at identifying superficial failures in courses and ironing out administrative hurdles rather than deconstructing accessibility problems in a nuanced, tailored way for each student. For example, Student Assist is a system designed by Databee to improve efficiencies in existing systems and relieve administrative burdens for higher education accessibility and equity teams.

Student Assist simplifies the day-to-day management of accessibility and equity services so staff have more time to focus on student wellbeing and learning outcomes. This includes streamlining Learning Access Plan management, managing teaching adjustments and assessment and examination adjustments, and arranging placement support and referrals for other learning support.

Request a Demonstration of Student Assist

Get in touch with our team today to find out more about Student Assist. Request an online demonstration by contacting us online or calling our office on +61 8 9401 8450.


We’re currently offering Databee Student Assist within our Early Adopters Program, where universities and higher education institutions have the opportunity to contribute to the functionality and ongoing improvement of Student Assist in exchange for significant discounts on the service.

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